Eclipse committers check it out: I’ve opened bug 121703 to raise a discussion about the future of the Eclipse Bugzilla strategy. The current strategy is to use Bugzilla out-of-the-box. Should the Foundation continue with this strategy or are there useful customizations that can and should be applied to the Eclipse Bugzilla?
Why not use http://www.mantis.org ? Easy to get going and much more intuitive than Bugzilla.
I know about Mantis and a few others. I evaluated them all for Intershop a while back. They all have some advantages and also disadvantages compared to Bugzilla.
Anyway, Bugzilla is a well established tool at Eclipse.org (~130,000 issues and growing). I don’t think that it should be easily changed.